How to upload Registered Template in NLP?

> Communication > Alerts Settings

  1. Click  at the top right corner. The templates page will appear.
  2. Steps involved are,
    1. Create Template content in NLP,
    2. Upload the Template to DLT portal,
    3. Template gets approved and Template ID is generated in DLT portal,
    4. Upload the Template back with DLT Template ID in NLP.
  3. To update DLT generated Template ID,
    1.  Click on Add Template ID against each template and update the template ID generated from DLT.
    2.  Click on at the top right corner. Template upload page will appear.
    3. Download the format, Template Name, DLT Template ID, Subject, Content, Recipient type needs to be updated.
  4. To know, how many Templates are pending to be updated with DLT Template ID,
    1. Click on at the top right corner.
    2. Excel will be downloaded with list of Templates.

After uploading the Templates with DLT Template ID in NLP, same has to be approved by SMS vendor.

Next Education support team will take care of uploading it to SMS vendor portal and getting it approved.

Once its done, Template status will be updated as Approved in NLP, till then it will be in Pending status.

 

Note :

  1. While uploading the template to DLT portal, please make sure dynamic variables are properly updated, Ex. in NLP ${contactName} is for Addressing recipient, ${studentName} is for printing Student Name, But in case of DLT, all variables are to be placed with {#var#}.
  2. Only NLP Approved Templates will be available for sending SMS. If any template approved in DLT portal, but still in Pending status in NLP, Message/Alerts sent using those Templates will not be Delivered, but would be charged.
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